Refund and Returns Policy

Dear Valued Customer,

We sincerely apologize if your purchase did not meet your expectations. At Hunar Collection, we strive for customer satisfaction, and this form is here to ensure a smooth return or exchange process. Simply fill it out, and we’ll take care of the rest!

Our Return & Exchange Guidelines:

1. We gladly accept returns or exchanges if you are not satisfied with your purchase.
2. Requests must be made within 7 days from the date of order delivery.
3. The product must have at least 90% of its content remaining in the bottle.
4. All return and exchange requests will be processed within 3-5 working days.
5. Delivery charges are non-refundable for return or exchange orders.
6. Customers will be responsible for paying delivery charges for exchanged items.
7. Tester Box (Sample Box) is non-refundable, as it is designed for testing fragrances.
8. Orders valued at Rs.10,000 or above are non-refundable but can be exchanged.
9. In case of damage, leakage, or receiving the wrong product, we will cover the delivery charges for replacement.

At Hunar Collection, we value your trust and are committed to providing a seamless shopping experience.